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Customer Service


ACCOUNT ENQUIRIES








13 13 85
8AM - 5PM WEEKDAYS

interstate customers  1800 624 377

overseas customers +61 8 9423 7777
8AM - 5PM WEEKDAYS

TTY users with account enquiries 1800 063 508

FAULTS,
EMERGENCIES & 
SECURITY

13 13 75
24 HOURS





TTY 1800 652 897 to report emergencies and faults
  • Water quality complaints
  • Maintenance requests
  • Dirty water
  • No water
  • Blocked sewers (contact us for a SewerSmart plumber in your area (Metro and Mandurah)
  • Overflows
  • Security concerns (assets and infrastructure)
   

BUILDING SERVICES AND SUBDIVISION ENQUIRIES

13 13 95
8AM - 5PM WEEKDAYS
  • Infill Sewerage Program
  • Applications for Corporation services
  • Building approvals (including built stratas)
  • Availability of water/sewerage services
  • Arrange plumbing inspections
  • Industrial waste enquiries
  • Subdivision applications
   

WATERWISE HELPLINE

13 10 39
24 HOURS
  • Watering days and information
  • Water saving tips
  • Reporting a breach of water restrictions
  • Waterwise brochures for the home and garden
   

PENSIONERS AND SENIORS APPLICATIONS

1300 659 951 
 
 

RECRUITMENT ENQUIRIES
Water Corporation
PO Box 100
Leederville  WA  6902

Phone: (08) 94202291

email: recruitment@watercorporation.com.au

BUSINESS CORRESPONDENCE
Water Corporation
PO Box 100
Leederville  WA  6902

 

ACCOUNT PAYMENTS
Water Corporation
PO Box 1600
Osborne Park Delivery Centre
WA 6916

CUSTOMER CORRESPONDENCE
Water Corporation
Locked Bag 2
Osborne Park Delivery Centre
WA 6916

Fax: 9423 7722

email: cust_centre@watercorporation.com.au

 

  
 
 
Our Head Office is located at:

629 Newcastle Street
Leederville  WA  6007

Switchboard Ph: (08) 9420 2420

Dial Before You Dig