Community Page
| Related information | |
|---|---|
 | SSDP Home Page |
| | Reports & Documents |
| | Community Ref Group |
Southern Seawater Desalination Project
As a result of the extensive community consultation undertaken over the last four years, a sustainable, environmentally friendly project has been developed.
Whilst we will be continuing to consult with you throughout the construction of the second stage and operation of the desalination plant, we would like to thank everyone involved in the consultation thus far.
Your concerns have been heard and were possible, have been addressed in the final plant layout and design.
The attachment below highlights how the five major concerns of the community have been addressed.
 | Major Community Concerns Addressed |
Additionally, in conjunction with the Community Reference Group, a 'Commitments Register' has been developed. Whilst many of the commitments are contained within our management plans, this register is an easy-to-follow document that allows the community to monitor the project.
| | Commitments Register |
Social Impact Management Plan
In consultation with the Community Reference Group, Beckwith Environmental Planning Pty Ltd developed a Social Impact Management Plan (SIMP).
The SIMP provides mechanisms for the community to monitor and measure the potential social impacts on the communities of Binningup and Myalup during both the construction and operation of the desalination plant. The SIMP will be audited annually during the life of the project.
To review the SIMP, click on the link below.
| | Social impact management plan - 500 KB |
Community Complaints
Please note all complaints will be recorded in a Community Complaints Record and will be acknowledged within 48 hours, with a status update of efforts within 7 days.
In situations where a complaint has not been fully resolved within seven days, the Communications Officer will continue to liaise with the complainant.
Monthly Community Complaints Record
| Month | Category | Number | Resolved | Regulations Breached |
| July 2009 | Noise | 1 | Yes | No |
| August 2009 | Noise | 3 | Yes | No |
| September 2009 | Noise | 1 | Yes | No |
| Water Flow | 1 | Ongoing | Investigation | |
| October 2009 | Visual | 1 | Yes | No |
| March 2010 | W/force Conduct | 1 | Yes | n/a |
| May 2010 | Noise | 1 | Yes | No |
| June 2010 | Noise & Light | 3 | Yes | No |
| July 2010 | Noise & Light | 2 | Yes | No |
| August 2010 | Water Flow | 1 | Yes | No |
| October 2010 | Dust | 1 | Yes | No |
| November 2010 | Marine | 1 | Yes | n/a |
| April 2011 | Noise | 1 | Yes | No |
Contact us
In maintaining open communication channels for all community members, should you need to contact the SSWA:
· Call 1800 810 075 (open during business hours)
· Email desalination@watercorporation.com.au
· Call 13 13 75 for emergencies and faults call (24 hours Operations Centre)
· Through your appointed CRG representatives.
